Welcome to TradePros help section. Here you can find answers to common questions that you might experience as you use the TradePros mobile app.
TradePros makes it easy to hire the perfect professional for your home improvements (repairs, installations and maintenance) through an app and web based platform.
By submitting a request to meet a Pro for your project, you agree to our Terms Of Service.
Click the “Forgot Password” option on the login screen. You will receive an email notification where you can opt to select a temporary password. Please select a new password in the “Profile” section of your main menu.
TradePros only works with the best professionals so you get the best quality of work. We meticulously vet each and every sub-contractor and check their business credentials (see meaning below) as well as the quality of their previous work before partnering up with them.
Meaning of Credentials:
Users can create an account in under a minute. Simply choose that you are "Looking to Hire a Professional" and login with either Facebook or Email. On the TradePros website choose which type of service you'd like to request and answer a few simple questions about your job.
Nearly anything for your living spaces! From household to commercial and industrial we are continually expanding our offering. Common trades we cover include general contractors, electricians, plumbers, carpenters and much more.
Yes. It's absolutely free to get a quote! There is no obligation to accept it. For larger jobs we encourage you to schedule appointments if you’d like greater clarity about project scope and costs.
Simply answer a few questions about what you need done, snap some relevant pictures, and enter a location and we will send you a quote. All this without having to meet with anyone, make calls, or discuss jobs with overbearing salespeople. You get the best professional at a competitive price.
We will typically send you a quote within a few hours if it is submitted before 8pm Monday-Saturday. Requests received on Sunday or after 8pm will be responses to the next business day.
We ask for your phone number, email and location.
We strongly recommend both uploading photos and entering as many job details as possible that either reference the photos or explain more about what is needed for the job. We respond quicker and more accurately to jobs that have better information. So don't skimp on details, try and be as thorough as possible!
on a first come, first served basis typically within minutes. Here are the statuses that you might see on your job.
Tip: you can edit details by clicking on the job in the "Jobs" section of your dashboard.
It's tough for the stars to align when it comes to two busy parties scheduling. Please discuss a potential meeting time with Pros over our in-app chat feature.
Yes, we have a feature that enables you to send photos over chat. From time to time Pros may request more information about your job to provide more accurate estimates so please give as much information as possible.
Yes. For larger jobs you can conveniently schedule an appointment with our project managers to discuss the job details and get an accurate quote. For smaller jobs we are more confident in our pricing and will give you an upfront quote!
TradePros only works with the best professionals so you get the best quality of work. We meticulously vet each and every sub-contractor and check their business credentials (see meaning below) as well as the quality of their previous work before partnering up with them. We guarantee the quality of the workmanship.
Make sure to leave a review of our service as this is what helps us thrive. If you have any other comments on a Pro please contact via email at here